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The Sawmills, Buckland Down, Frome, Somerset, BA11 2RH

Phone: +44 (0)1373 812521

Email: sales@charltonsgroup.co.uk

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Privacy & Cookies Policy

Privacy Overview

When do we collect and use your information?

We will only collect your data from our website with the express purpose of responding to enquiries made using our contact pages.

For our stockists – if you have signed up to our mailing lists we will only use your email address to contact you with Special Offers, Newsletters and Product updates or requesting and collecting customer feedback in order to improve our website and services.

Do we use ‘cookies’?

We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Our website allows you to share content on social media networks like Facebook and Twitter. This functionality is enabled through use of third party cookies. In this case, privacy implications vary and are dependent on the privacy settings you have chosen when registering with the social media sites.

Our site enables sharing through:

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Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Third-party links

Links to external, or third party websites, are provided solely for visitors’ convenience. Links taken to other sites are done so at your own risk and A J Charlton & Sons accepts no liability for any linked sites or their content. When you access an external website, keep in mind that A J Charlton & Sons has no control over its content.

Security

We endeavour to take all reasonable steps to protect your personal data. You accept the inherent security implications of using information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.

Retaining Data

We will not retain personal data any longer than is needed. Should we no longer need to contact you or the data becomes obsolete/irrelevant we will delete from our records.

Contacting Us

We might periodically change this privacy notice. If we decide to change our privacy notice, we will post those changes on this page. We therefore recommend you re-visit this page periodically to check for changes. If there are any questions regarding this privacy policy, you may contact us using the contact form.

This Privacy Policy is Nov 2019 V7

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